Insight to Improvement the Northumbria Way!

A North East and Yorkshire Region Experience of Care Lunch and Learn

Northumbria Healthcare NHS Foundation Trust has developed a well-recognised and awarding winning patient experience programme that spans over 15 years. 

Join this lunch and learn session to learn about the approach adopted by the Northumbria to measuring and improving the experience of their patients, and the plans for continually improving and evolving the Northumbria programme. 

(Please note that the link for the event will be sent the day before the event and we suggest marking the session in your calendar using the function above)  

This webinar will be of interest to anyone who is passionate about the experience of patients and developing approaches to understanding what matters most. 

Attendees will have the opportunity to understand a Northumbria culture where effective patient experience measurement and improvement approaches are visible at all levels of the organisation and are “business as usual”. 

Questions about this event?

Name: Campbell.McNeill

Email: Campbell.McNeill@nhs.net

Telephone: 07730374842