Enhanced Therapeutic Observations and Care (ETOC) webinar series: Therapeutic Care

Join the Nursing Directorate's Workforce Team between 3:00pm – 4:00pm on Thursday 24 July 2025 for the ninth webinar in our enhanced therapeutic observations and care (ETOC) series. 

This webinar will focus on Enhanced Therapeutic Observation and Care (ETOC) therapeutic care, and will explore how ETOC provisions have established person-centred, caring, and compassionate care that address the patient's needs to promote well-being and a timely recovery.

Chaired by James McLean MBE, NHS England’s Regional Chief Nurse for the North West region, who will be joined by trust colleagues sharing their journey in this space. 

The webinar aims to spotlight the importance of ensuring ETOC delivery, within NHS organisations around the country, is therapeutic, holistic and improves patient outcomes and experience. 

We understand that the examples shared throughout this webinar may not be directly applicable to your organisation and that everyone may be at varying places in their journey, however we are hoping this webinar will inspire you to think differently. 

This event will be useful for anyone within your organisation responsible for the provision and monitoring of ETOC, including, but not limited to, ETOC teams, nursing workforce leads, staffing leads and transformation/QI teams. 

About the Enhanced Therapeutic Observation and Care (ETOC) programme 

Demand for Enhanced Therapeutic Observation and Care (ETOC), often referred to as enhanced care, 1:1’s or specialling, has increased due to our aging population and complexity of patient presentation. Nursing leaders report the need to identify innovative workforce models to ensure that patient safety and experience can be maintained in the most appropriate way. 
 
NHS England's Nursing Directorate's Workforce Team, in collaboration with Safer Staffing colleagues, have launched a programme of work which aims to support systems to develop and improve their approach to how enhanced therapeutic observations and care is assessed and provided, with patient safety and experience at the centre. 
 
Registration 
 
If you would like to attend this event, please register by clicking the green reserve button above and confirm your booking by logging in or registering. The deadline for registration is 5pm on Wednesday 23 July 2025. We will send an outlook invitation and joining details to all registered attendees. 
 
If you have any queries about this event, please contact the Nursing Directorate's Workforce Team at england.nursingworkforce@nhs.net   

Questions about this event?

Name: Nursing Workforce

Email: england.nursingworkforce@nhs.net

Telephone: 000000000