Making Data Count

8 October 2025 12:00pm – 1:00pmBST (+01:00)
Virtual (Microsoft Teams)

This interactive learning session is part of a series designed to support those working in General Practice to embed the NHS People Promise. It offers practical advice, tools, and real-world examples to help you and your teams foster positive, inclusive workplace cultures.

In this session, we explore the limitations of RAG ratings and two-point comparisons and introduce the principles of Statistical Process Control (SPC). You’ll gain a clear understanding of SPC charts and how this approach supports more informed, evidence-based decision making.

Who should attend?
Anyone working in General Practice who wants to contribute to a positive workplace culture and improve staff experience.

Speakers:

  • Karen Hayllar, Senior Analytical Lead (Information Analysis Lead Manager), NHS England
  • Jennifer Smith-Dixon, Senior Analytical Manager (Analytical Section Head), NHS England

Questions about this event?

Name: National Retention

Email: england.lookingafterourpeople@nhs.net

Telephone: xxxxxxxxxxxxxxxxxxxx

General FAQs