The People Promise and Customer Care

Discover how great customer care can strengthen relationships in General Practice. This session links excellent service to the People Promise, showing how it enhances both patient and staff experiences.

Who should attend?
Anyone working in General Practice who wants to contribute to a positive workplace culture and improve staff experience, including, but not limited to, practice managers, workforce or retention leads.  This session may also be of benefit to those in wider roles across primary care.

Speakers:

• Andy Mitchell, Associate Director, Organisational Development and Experience of Care, NHS Elect

Questions about this event?

Name: National Retention

Email: england.lookingafterourpeople@nhs.net

Telephone: xxxxxxxxxxxxxxxxxxxx