Action on Outpatients – equity of access: people

Join the Outpatient Recovery and Transformation programme in a series of discussions focused on how to improve equity of access to outpatient services.

Through three interactive webinars and one face-to-face event, we will explore three key principles ‘Process, People and Perspectives’, where we will provide practical examples and share best practice on how to better design outpatient services that meet the needs of our diverse communities.

This first session in the series focuses on People.

Session outline: 

Focusing on how to better build services that are reflective of the people who use them:

• The Health Inequalities programme team will share useful insights and tools that can be used to better understand the populations we serve
• We’ll hear reflections from patients who will share their lived experience of using outpatient services.
• Best practice case studies will also be shared and there will be the opportunity for interactive discussion.

If you work in outpatient services or transformation, join us and be part of this important conversation. Sessions in the series are connected but you can sign up to as few or as many as you'd like. 

The joining link will be sent to registrants the day before the event.

Questions about this event?

Name: OPRT Programme

Email:england.actiononoutpatients@nhs.net

Telephone:xxxxxxxxxxxxxxxxx