Civility Saves Lives Workshop

Civility Saves Lives, with Dr Joe Farmer, explores how workplace behaviour directly impacts performance, teamwork and patient outcomes. Drawing on clinical evidence, the session examines what incivility looks like, why it happens, and how leaders and teams can respond. Attendees will gain practical tools to promote psychological safety, act as active bystanders, and lead compassionate, high-performing cultures.

About the session

Join Dr Joe Farmer (MRCPsych), co-founder of Civility Saves Lives, for an engaging and evidence-based session exploring:

• What incivility in healthcare looks like
• Its impact on performance, teamwork and patient outcomes
• The science of “bandwidth” and decision-making under pressure
• Why rudeness happens, including unintentional causes
• The critical role of compassionate leadership

What you’ll gain

✔ Practical strategies to respond to incivility
✔ Tools to build psychological safety
✔ Confidence to act as an active bystander
✔ Simple interventions such as the “cup of coffee” conversation
✔ Clear actions: what I can do, what we can do, and what organisations can do

Who should attend

• Senior leaders and decision-makers
• Clinical and operational leads
• Educators and workforce colleagues

Questions about this event?

Name: andrea curling

Email: andrea.curling1@nhs.net

Telephone: 07719485838