Crisis Communications and Reputation Management

These sessions are for NHS communicators only. Please use your work address when registering.  

Presenters: Phil Groves, Head of Communications Response Team, NHS England and his team

What you’ll learn during this session:

• Introduction to Crisis Communications and Reputation Management
• Define a crisis – what do we mean by crisis
• How incident management works in the NHS
• NHS England Emergency Preparedness Resilience and Response Framework (EPRR)
• Crisis event within your organisation and external to your organisation
• The planning basics
• Case studies
• Exercise and feedback
• Q&A

Questions about this event?

Name: Alison Brown

Email:alison.brown27@nhs.net

Telephone:07500033410