Enhanced Therapeutic Observation and Care (ETOC) lunch and learn: Culture and language

Join the Nursing Directorate’s Workforce Team from 12:00pm to 12:45pm on Thursday 2 April 2026 for the tenth lunch and learn session in our enhanced therapeutic observations and care (ETOC) series.

This session will focus on culture and language, exploring how organisations have reviewed their ETOC provision and applied innovative, compassionate and inclusive approaches to create  environments where patients feel safe and staff feel supported.

The event will conclude with an open discussion, providing an opportunity to share your insights, experiences, and questions with our expert panel.

About the Enhanced Therapeutic Observation and Care (ETOC) programme

Demand for Enhanced Therapeutic Observation and Care (ETOC), often referred to as enhanced care, 1:1’s or specialling, has increased due to our aging population and complexity of patient presentation. Nursing leaders report the need to identify innovative workforce models to ensure that patient safety and experience can be maintained in the most appropriate way.

NHS England's Nursing Directorate's Workforce Team, in collaboration with Safer Staffing colleagues, have launched a programme of work which aims to support systems to develop and improve their approach to how enhanced therapeutic observations and care is assessed and provided, with patient safety and experience at the centre.

Registration

If you would like to attend this event, please register by clicking the green reserve button above and confirm your booking by logging in or registering. The deadline for registration is 5:00pm on Wednesday 1 April 2026. We will send an outlook invitation and joining details to all registered attendees.

If you have any queries about this event, please contact the Nursing Directorate's Workforce Team at england.nursingworkforce@nhs.net  

Questions about this event?

Name: nursing workforce

Email: england.nursingworkforce@nhs.net

Telephone: 00000000000