Enhanced Therapeutic Observations and Care (ETOC) webinar series: Quality Improvement (QI)

Join the Nursing Directorate's Workforce Team between 11:00am-12:00pm on Thursday 22 May 2025 for the seventh webinar in our enhanced therapeutic observations and care (ETOC) series.

This webinar will focus on Quality Improvement (QI), and how organisations have applied systematic approaches to address complex issues and enhance ETOC.

The webinar will be chaired by James McLean MBE, NHS England’s Regional Chief Nurse for the North West region. James will be joined by colleagues from the trust who will share their experiences in this area.

The purpose of this webinar is to highlight the impact of QI initiatives at trust level and encourage broader thinking around the importance of QI. It emphasises involving the people closest to the issue, to drive high quality, person-centred ETOC care. We understand that the examples shared throughout this webinar may not be directly applicable to your organisation and that everyone may be at varying places in their journey, however we are hoping this webinar will inspire you to think differently.

This event will be useful for anyone within your organisation responsible for the provision and monitoring of ETOC, including, but not limited to, ETOC teams, nursing workforce leads, staffing leads and transformation/QI teams.

About the Enhanced Therapeutic Observation and Care (ETOC) programme

Demand for Enhanced Therapeutic Observation and Care (ETOC), often referred to as enhanced care, 1:1’s or specialling, has increased due to our aging population and complexity of patient presentation. Nursing leaders report the need to identify innovative workforce models to ensure that patient safety and experience can be maintained in the most appropriate way.

NHS England's Nursing Directorate's Workforce Team, in collaboration with Safer Staffing colleagues, have launched a programme of work which aims to support systems to develop and improve their approach to how enhanced therapeutic observations and care is assessed and provided, with patient safety and experience at the centre.

Registration

If you would like to attend this event, please register by clicking the green reserve button above and confirm your booking by logging in or registering. The deadline for registration is 5pm on Wednesday 21 May 2025. We will send an outlook invitation and joining details to all registered attendees.

If you have any queries about this event, please contact the Nursing Directorate's Workforce Team at england.nursingworkforce@nhs.net  

Questions about this event?

Name: Nursing Workforce Team

Email: england.nursingworkforce@nhs.net

Telephone: 00000000000000000000