Freedom to Speak Up – Driving Cultural Change and Retention in General Practice

Join us for an insightful learning session that highlights the powerful role Freedom to Speak Up (FTSU) plays in strengthening retention and fostering a culture of psychological safety.

As part of our People Promise learning series, this session offers practical advice, tools, and real-world examples to support you and your teams in creating inclusive, supportive workplace environments.

We’ll explore the journey of implementing FTSU in General Practice, sharing lessons learned, key developments, and lived experiences from those who have spoken up. You’ll hear directly from FTSU leaders and practitioners, gaining insights into the impact of speaking up—on individuals, teams, and the wider NHS.

We’ll explore common barriers, showcase successful strategies, and offer reflections on how speaking up can drive cultural change, improve patient safety and support staff wellbeing.

Who should attend?
Anyone working in General Practice who wants to contribute to a positive workplace culture and improve staff experience, including, but not limited to, practice managers, workforce or retention leads and anyone responsible for leading FTSU in Primary Care.  This session may also be of benefit to those in wider roles across Primary Care.

Speakers:

• Charlotte Bourke- Head of Culture and Staff Experience: NHS England
• John Walsh- Leeds Community Health Trust FTSU Guardian
• Claire Leggett- Business Director- The Hub Plus Derbyshire

   

Questions about this event?

Name: National Retention

Email: england.lookingafterourpeople@nhs.net

Telephone: xxxxxxxxxxxxxxxxxxxx