New Ways of Working to Improve Workforce Productivity

In July 2025, the Workforce Design for Productivity team launched a new national resource showcasing innovative workforce transformation initiatives that are delivering measurable improvements in productivity.​

​This growing collection of case studies — available here on NHS Futures — features examples from provider organisations across England. Each highlights new ways of working, including the introduction of new roles, redesigned care models, enhanced use of digital technologies, and approaches to delivering care closer to home.​

​To support the spread and adoption of these innovations, we are hosting a short lunchtime webinar series which began in September. Each 60-minute session will feature contributors from the case studies, sharing their experiences, challenges, impact, outcomes, and key learnings. The series aims to support informed local decision-making and encourage wider uptake of effective workforce models.​

​Upcoming Webinars:​

• 27 November 2025, 12:30–13:30​
  Theme: Use of digital technology to enable workforce change and redesign​

 Featuring presentations from provider organisations including:

• Surrey and Borders Partnership NHS Trust – Using an AI chatbot to streamline mental health referrals and increase workforce capacity​

Please register for the webinar here.

A recording of the first webinar in the series can be viewed here. ​

​We welcome all NHS colleagues involved in workforce transformation to attend and encourage you to share this opportunity with your networks.​

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Questions about this event?

Name: lucy renwick

Email: lucy.renwick5@nhs.net

Telephone: 07921154391