Resolving performance concerns: An overview

Our one-day FREE Resolving performance concerns: An overview workshop has been updated.

Designed for anyone dealing first-hand with performance concerns of doctors, dentists or pharmacists within primary care organisations. It is suitable for commissioners of primary care including NHS England staff in regional and local offices, CCGs (chairs, accountable officers, clinical leads), and providers of primary medical care, primary dental care and pharmacy contractors. 

This course carries 5 CPD points and you will learn about:

• Understanding factors that affect performance
• Managing practitioners in difficulty
• An overview of investigating performance concerns
• Sharing and recording information
• National frameworks, local procedures and organisations who can help
• The work and role of the practitioner performance advice service within NHS Resolution