Sharing Best Practice - Focus on Firsts - Part 2

15 October 2026 11:00am – 12:00pmBST (+01:00)
Location TBC

Ticket sales begin: 7 October 2026 9:19am

We're pleased to invite you to Part 2 of our Focus on Firsts webinar series, taking place on Thursday 15 October, 11:00am-12:00pm. As the second of two webinars dedicated to Focus on Firsts, this session will build on the themes from Part 1 and explore how providers can use data, insight and practical interventions to improve access to first outpatient appointments and reduce the time patients wait to start their pathway.

 

Ensuring patients receive their first appointment early is key to improving RTT performance and reducing the length of waits. And it's also what the majority of our patients are waiting for!

  • Two thirds of the RTT waiting list is comprised of patients who have not yet had a first appointment
  • There are approximately one million patients waiting over 18 weeks without a first appointment even booked, and more than 30k of these have been waiting over a year for their first appointment

We need to change that!We have got to do better at managing our capacity and activity to ensure patients receive their first appointment faster, particularly in order to better manage the clinical risk of this patient cohort.  

The webinar will be chaired by Louise Tuckett, Director of Operations & Delivery at NHS England. It is intended for provider operational teams, with representation required at COO and Deputy COO level, as well as from Directors of Elective Recovery and Senior Clinical Leaders.  

Once registered, attendees will receive a confirmation email, with a diary invitation and Microsoft Teams link to join on the day.     

We look forward to welcoming you. If you have any questions in the meantime, please contact the team at england.electiveopsanddelivery@nhs.net. 

 

Questions about this event?

Name: charlotte greene

Email: england.electiveopsanddelivery@nhs.net

Telephone: 00000000000

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