Smarter Outpatients: Outpatient Optimisation in Action

12 November 2026 11:00am – 12:00pmGMT (+00:00)
Location TBC
Smarter Outpatients: Outpatient Optimisation in Action:

📢 Webinar Invitation   

We are pleased to invite you to the fourth instalment of the Best Practice Webinar Series supporting delivery of the Recovery Plan by showcasing approaches that improve Elective Care pathways. This session will focus on practical examples from providers who are demonstrating best practice in Outpatient Optimisation, with a particular focus on effective booking and scheduling, improving clinic utilisation and reducing DNAs.

Making every clinic and appointment count is an important part of improving elective productivity and patient flow. The session will explore how smarter operational processes, alongside good communication and patient engagement, can help reduce avoidable lost capacity and improve the use of existing outpatient resources. The session will provide practical learning that organisations can adapt locally to help patients move through elective pathways more efficiently and contribute to improved RTT performance.

⭐ What to Expect   

  • Provider presented case studies showcasing successful approaches to the above subjects   
  • Opportunities to consider how proven approaches could be adapted and adopted within local organisations and systems.   
  • Q&A sessions   

🎥 Recording Consent   

By attending this event, you consent to being part of the session recording, which will be shared on the Elective Best Practice workspace on the FutureNHS platform - SharingBestPractice_EOandD 

Questions about this event?

Name: charlotte greene

Email: england.electiveopsanddelivery@nhs.net

Telephone: 00000000000

General FAQs