Understanding Consultation, Involvement and Engagement for communications professionals

These sessions are for NHS communicators only. Please use your work email address to register. 

Presenters: Caroline Latta and Paul Parsons from the award-winning specialist service change agency Stand. (more info at the end) 

What you will learn during this session: 

• Introduction
• Opening exercise
• What is public consultation
• Involving people in service change:
  1. Relevant legislation/regulatory framework
  2. Defining service change
  3. Deciding to consult or involve in other ways
• Planning public consultation in a transformation programme
  1. Timeline and resources
• Building digital engagement – case studies
• When it worked and when it didn’t – case study
• What we have learned today - practice exercise
• Why communications expertise and resources is critical
• Q&A

Questions about this event?

Name: Alison Brown

Email:ALISON.BROWN27@NHS.NET

Telephone:07500033410