Public Participation Online Learning Programme

 

Who are these sessions for?

Our online learning sessions are about working with people and communities. They include a range of online webinars, workshops and advanced Super Skills. The programme is hosted by the Public Participation team. The sessions are aimed at colleagues working in an NHS organisation, those supporting an organisation in its engagement activity, and other people in roles related to working with people and communities.

Others working in the public and voluntary sectors may also find our online learning beneficial and are welcome to attend.

Some sessions are aimed at people who are newer to working with people and communities, helping them to build their knowledge and their toolkit of resources and ideas. Some sessions are aimed at more experienced engagement practitioners, helping them further explore good practice and innovative approaches.

 

Purpose of the learning programme

We share best practice in working with people and communities to ensure health and care systems engage and work in partnership with people and communities. Sessions focus on:

  • Understanding how to build partnerships with people and communities
  • Reducing health inequalities through better understanding of the barriers faced by under-represented communities, and how to overcome these
  • Sharing inspiring ideas that can be put into practice, and tools and resources to support this
  • Meeting the legal duties to involve the public in the work of the NHS

 

Session

Description

Date

Time

Link

New statutory guidance on working with people and communities

NHS England has published new statutory guidance on working with people and communities. This webinar will explain how the guidance helps NHS commissioners and providers meet their legal duties to involve people, and supports wider health and care partners to build effective and meaningful partnerships with communities. It will also give an overview of the learning offer from NHS England to support the implementation of the guidance. 

Tuesday 11 October 

10:00 - 11:00

Register

An introduction to working with people and communities

In this introductory session, we will share some practical tools and resources on how to set up and build your practical toolkit to help when working with people and communities and why this approach improves health services. 

Wednesday 19 October 2022

11:00 - 12:00

Register

Trauma Informed Communications Skills and Setting Limits

Understanding the impact of trauma – join John Conolly, Lead Counsellor and Psychotherapist with the Westminster Homeless Health Service, and Psychological Process Consultant with Pathway, the UK's leading Homeless Healthcare Charity, helping the NHS better support homeless patients, to explore how we, as engagement practitioners, can be more supportive and compassionate when working with people with lived experience's

Thursday 20 October 2022

13:00 - 14:30

Register

Collaborative Practice

Collaborative Practice is a data driven approach that supports general practice to understand the nature of demand and to find new ways of organising that will not only reduce the number of repeat appointments but will also meet the needs of patients. Altogether Better help GPs, Practice Managers and their teams to develop the skills, mindset and culture needed to create general practice fit for the future. We support practices to invite people on their list and from their community to work alongside them as volunteer Practice Health Champions, becoming part of a new extended team that tackles the problems that medicine alone cannot fix. Complementing and amplifying the role of the Social Prescribing Link Workers and Care Coordinators, a plethora of new offers and activities emerge that meet social and wellbeing needs. 

Tuesday 2 November

12:00 - 13:00

Register

New statutory guidance on working with people and communities

NHS England has published new statutory guidance on working with people and communities. This webinar will explain how the guidance helps NHS commissioners and providers meet their legal duties to involve people, and supports wider health and care partners to build effective and meaningful partnerships with communities. It will also give an overview of the learning offer from NHS England to support the implementation of the guidance. 

Wednesday 9 November

11:00 - 12:00

Register

An introduction to working with people and communities

In this introductory session, we will share some practical tools and resources on how to set up and build your practical toolkit to help when working with people and communities and why this approach improves health services. 

Tuesday 15 November 2022

15:00 - 16:00

Register

#StartWithPeople Conference - November 2022

What does it mean to build, sustain and establish trust with people and communities? 

How do we build trust with people who usually don’t have a say?

Join us on Thursday 24 November for our #StartWithPeople event, for everyone interested in working with people and communities in the NHS and beyond, to think about building trust in a person-centred way. The day will include mainstage sessions and smaller interactive breakout sessions, giving people an opportunity to explore various topics relevant to working alongside people and communities.

You can share the event information by tagging us @NHSCitizen and using #StartWithPeople on Twitter.  

Thursday 24 November

10:00-16:00

Register

New statutory guidance on working with people and communities

NHS England has published new statutory guidance on working with people and communities. This webinar will explain how the guidance helps NHS commissioners and providers meet their legal duties to involve people, and supports wider health and care partners to build effective and meaningful partnerships with communities. It will also give an overview of the learning offer from NHS England to support the implementation of the guidance. 

Monday 5 December

16:00 - 17:00

Register

 

What’s on offer?

Our current programme of learning sessions is listed below. (After registering, please ensure you mark the time in your diary or calendar. The joining link for each webinar will be sent out a few days before the session.)

If a webinar is fully booked, please contact us to be added to a waiting list – england.ppve-learning@nhs.net

We list dates on our web page for our popular one-day training ‘10 Steps to working with people and communities’.

There are further learning opportunities to support the development of Primary Care Networks on our Primary Care team’s web page.