People and Communities Online Learning Programme

Welcome to the People and Communities team’s online learning programme.  These sessions are about working in partnership with people and communities and mix of webinars and workshops, hosted by People an Communities team. The sessions are aimed at colleagues working in or with NHS organisations in engagement activity with people and communities. Others working in the public and voluntary sectors may also find our online learning beneficial and are welcome to attend.

Some sessions are aimed at people who are newer to working with people and communities, helping them to build their knowledge and their toolkit of resources and ideas. Some sessions are aimed at more experienced engagement practitioners, helping them further explore good practice and innovative approaches.

Sessions focus on:

• Understanding how to build partnerships with people and communities
• Reducing health inequalities through better understanding of the barriers faced by under-represented communities, and how to overcome these
• Sharing inspiring ideas that can be put into practice, and tools and resources to support this
• Meeting the legal duties to involve the public in the work of the NHS

Patient and Public Voice (PPV) Partners Influence, Impact and Induction training course

This course is for people who are involved with NHS England as a Patient and Public Voice (PPV) Partner in an expert advisor role. The course will be three half days of interactive learning on Teams, with a focus on how to influence change and how to develop skills and confidence to make the most of the PPV partner role. You will need to attend all three modules of the course.

We are planning future course dates. To receive notifications or be added to a waiting list, please email england.ppve-learning@nhs.net

What’s on offer?

Our current programme of learning sessions is listed below. (After registering, please ensure you mark the time in your diary or calendar. The joining link for each webinar will be sent out a few days before the session.)

If a webinar is fully booked, please contact us to be added to a waiting list – england.peopleandcommunities@nhs.net

There are further learning opportunities to support the development of Primary Care Networks on our Primary Care team’s web page.

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We are delighted to invite you to Co-production Week 2025!  Register now for sessions taking place 30 June – 4 July 2025. This year's theme is “Innovation through Co-production”

Co-production Week 2025 | NHS England Events

The Experience and Partnerships team at NHS England is hosting a week of webinars to mark Co-production Week, from 30 June to 4 July 2025. The theme is "Innovation through Co-production," and fabulous guest speakers from providers, systems and regions will share the difference co-production is making, their learning and top tips to support and inspire us.  

Monday 30 June 2025, midday - 13:00pm

Creative approaches to generating community solutions

When communities are truly involved, they don’t just share feedback—they shape the answers. In this session, Made By Mortals, a Greater Manchester arts organisation, share how creative, participatory methods like immersive audio, music, theatre and storytelling can overcome barriers to engagement in health and social care. Discover how co-production through the arts can generate unexpected, transformative solutions rooted in lived experience for health and care providers, systems and regions.

Register here: Co-production Week 2025 - Creative Approaches to Generating Community Solutions | NHS England Events

 Tuesday 1 July 2025, 11:00am - midday    

The cancer improvement collaborative: Developing an outstanding service with people living with cancer related lymphoedema

Anna, Mel, Helen and Mark share their Cancer Experience of Care Improvement Collaborative (CIC) co-production journey focusing on a key driver of experience - administration of care.  Anna is the NHS England lead of the ‘CIC’ for the NHS Cancer Programme, which is launching a new CIC Cohort - ‘CIC 7’ at the end of June, 2025. 

The CIC provides a quality improvement and coaching framework, which has evolved since its inception in 2019.  People affected by cancer join Project teams from around England to co-produce change ideas. 

Mel, Helen and Mark from St George’s University NHS Foundation Trust, listened to what mattered to people waiting for support around lymphoedema care.  Their improvement was to enable access to information and practical approaches to support early self-management to reduce waiting times and improve experiences of care.

Register here: Cancer improvement collaborative: Developing an outstanding service with people living with cancer | NHS England Events

 Wednesday 2 July 2025, 11:00am – midday

In conversation with National Improvement Board Patient Partners

Join Forzana Nasir and Rob Moriarty for an engaging conversation about their roles as patient partners on the National Improvement Board. 

The National Improvement Board brings together Executives, Directors, clinical leadership, Lived Experience Partners, and expert improvement science input from across the NHS landscape.

Collectively the National Improvement Board sets the direction of system wide improvement by bringing in the right stakeholders to achieve our shared aims through collaboration and co-design. The National Improvement Board underpins the work of NHS IMPACT (Improving Patient Care Together) which is the new, single, shared NHS improvement approach. By creating the right conditions for continuous improvement and high performance, systems and organisations can respond to today’s challenges, deliver better care for patients and give better outcomes for communities.

Register here: Co-production Week 2025 - In conversation with National Improvement Board Patient Partners | NHS England Events

Thursday 3 July 2025, Midday - 13:00pm

Developing a co-creation framework and reflecting on 2 years of a co-creation board

Join Naomi, Liam, and Chris from Tees Esk and Wear Valley give reflections on how strategic lived experience has shaped developing a co-creation framework for the organisation and 2 years of a Co-creation Board.

Register here: Co-pro Week 25 - Developing a co-creation framework and reflecting on 2 years of a co-creation board | NHS England Events

Friday 4 July 2025, 13:00 - 14:00pm

Working together in partnership - co-production is the way we do things

Come along and hear the story of how the Hampshire and Isle of Wight Healthcare NHS Trust have developed a strength-based approach to working with people and communities to improve health, reduce health inequalities and improve the experience of care. We will share candidly the journey to trusting relationships with the communities we serve and how, by understanding what matters most to local people, we can become true partners. This session will appeal to people who are just starting on their co-production journey, but also those who may face some nuts and bolts challenges in progressing what they want and need to do.

Register here: Co-production Week 2025 - Working together in partnership - co-production is the way we do things | NHS England Events

If you have any questions or queries, drop us an email at england.peopleandcommunities@nhs.net. 

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The Experience and Partnerships Team at NHSE would like to invite you to our “Shine a Light on Co-production” events.

Shine a Light on Co-production list of events | NHS England Events

These events aim to shine a light on the potential of co-produced improvements and demonstrate what can be achieved when people working in the NHS and people with lived experience partner together. At each event, we will discuss the difference co-production made to them and their organisation,  their top tips, what went well and the challenges they faced.

For more information, or if you would like to be a speaker and share your story, please email us at  england.peopleandcommunities@nhs.net   

• Recordings and presentations of past events: Recordings and Slide Packs - Co-Production and Quality Improvement - FutureNHS Collaboration Platform
• NHS England Co-production Week 2024 resources: Co-production Week 2024 NHSE ‘Co-production: What’s Missing’? - Co-Production including Always Events Workspace - FutureNHS Collaboration Platform